Frequently Asked Questions (FAQ)

We can deliver your sea container to almost any easily accessible location in the Netherlands, Belgium, and Germany, provided the location meets the conditions below.

What requirements must the delivery location meet?

For a safe and correct delivery, the location must meet the following conditions:

1. Accessibility

• The location must be accessible to a truck combination.
• Minimum required width: 5.60 meters.
• There must be sufficient maneuvering space.
  

2. Surface

• The surface must be suitable for heavy goods traffic.
• The location must have a solid hardstanding, such as concrete, Stelcon plates, or paving suitable for heavy traffic.
• A private driveway, garden, or patio is in most cases not suitable, unless specifically constructed for heavy transport.
  

3. Placement Space

The placement location must:

• Be free of vegetation such as trees and bushes
• Be free of obstacles such as fences, gates, or other objects
• Be level
• Preferably have hardstanding at the corners of the container

What is not possible?

We cannot place containers:

• Over fences, gates, ditches, or trenches
• At the back of a garden without direct truck access
• Over cars, sheds, or other objects
• In locations that are not safely accessible for the truck

Check upon delivery

After placement, you must immediately check that the doors open and close properly before the driver leaves.

If the doors are difficult to open or close, the container may not be positioned correctly. Report this immediately so the driver can correct it.

Are you unsure about your location?

Then contact us in advance via:

info@zeecontainer-discounter.nl

We are happy to help you prevent problems during delivery.

Yes, that's possible at our location in Rotterdam . Please note that you must collect the container with a suitable vehicle .

• Collection with a passenger car and trailer is unfortunately not permitted .
• Please ensure you have a suitable means of transport that can transport the container safely.
• Please contact us in advance to arrange a collection date so we can release the container for collection in time .

When you choose container delivery, the transport costs are automatically calculated based on your postcode.

The shipping costs shown are exclusive of 21% VAT .

• Delivery takes place with a self-unloading crane truck .
• The driver places the container directly next to the truck chassis.
• This is only done from a suitable and paved surface .
  

Please note: the driver cannot move the container over obstacles or over a longer distance from the truck.

Do you have questions about the accessibility of your location? Please contact us in advance to avoid disappointment upon delivery.

Shipping container prices are market-sensitive and can change frequently. This is influenced by factors such as:

• Current availability and global demand
• Exchange rate developments (EUR/USD)
• Oil prices (transport costs)
• Steel prices
  

Price changes are exclusively related to market developments.

We do not adjust prices based on your website visits or browsing behavior.

• Full payment must be made before delivery of the shipping container.
• Delivery will only be scheduled after payment has been received.
  

Do you have questions about payment or billing? Please contact us before placing your order.

You will receive your invoice the morning after your order and payment.

The invoice will be automatically sent to the email address you used during the ordering process.

Would you like to receive your invoice sooner? Please contact our helpdesk.

You can pay for your order securely via:

• iDEAL
• Bank transfer (in advance by invoice)
  

In all cases the following applies:

The container must be paid for in full before it is delivered or collected.

All prices listed are exclusive of 21% VAT .

This applies to:

• Companies
• Private individuals
• Foundations and other legal entities
  

When purchasing a sea container, you are liable for VAT.

The delivery costs are automatically calculated based on your postcode as soon as you choose delivery.

• The transport costs are shown separately
• All shipping costs are exclusive of 21% VAT
• Delivery takes place with a self-unloading crane truck
• The container is placed directly next to the truck chassis
• Installation is only possible from a suitable and paved surface
  

If you choose to pay by bank transfer instead of iDEAL, delivery can take place later.

We will only schedule transport after payment has been received and processed into our account.

If you need an urgent order, we recommend paying via iDEAL.

The delivery conditions are shown during the ordering process.

You can read and print this before agreeing.

The order cannot be completed without agreement to the delivery conditions.

No. We only deliver on the basis of prepayment.

Our pricing is based on upfront payment. This means:

• We prevent administrative costs for outstanding payments
• Are we not at risk of non-payment?
• Can we keep our prices competitive for all customers?

Yes, that is correct.

zeecontainer-discounter.nl is a trade name of Know How Trading BV

Invoices are therefore sent under the name Know How Trading BV

Used shipping containers have served an average of 13–15 years in international transport.

Upon arrival at our depot, these containers are:

• Tested for wind and water tightness
• Inspected for hinges and locks
• Tested for suitability for CSC certification (if applicable)
  

Optically, used containers may show the following:

• Dents and scratches
• Local rust formation
• Multiple layers of paint or painted-over logos
• Traces of previous recovery
  

This is normal after intensive use in global shipping.

Delivery condition used containers:

• For storage: wind and waterproof
• For transport: wind and watertight, load-worthy and provided with a CSC valid for at least 12 months

New containers (so-called “one-way” containers) are produced in the factory and used once to transport cargo from Asia to Europe.

During this first transport journey, minor signs of use may occur, such as:

• Minor dents and scratches
• Light rust formation
• Forklift tracks on the floor

Containers with structural damage or deep dents (>50 mm) will not be delivered.

New containers are standard:

• ISO certified
• CSC certified
• Equipped with ventilation grilles
• Equipped with a burglar-resistant lockbox

Yes. The container is newly manufactured, but is used once for transport to Europe. After unloading, the container is inspected and, if necessary, cosmetically repaired before being available for sale.

Empty shipping from the factory could cause the same minor transport damage and is therefore not economically and logistically efficient.

CSC stands for Convention for Safe Containers (1972), drawn up under the supervision of the International Maritime Organization (IMO).

The CSC Convention has two objectives:

1. Ensuring safety when stacking, lifting and transporting containers
2. Standardizing international safety requirements to prevent national differences
   

A CSC certificate is mandatory for containers used for international transport.

• For international transport: Yes
• For storage within the Netherlands, Belgium or Germany: No
  

Validity:

• Used containers: usually 12 months
• New containers: 5 years from date of production
  

A copy of the certificate can be requested when ordering.

New sea containers

• Straight from the factory in China
• Shipped once to the Netherlands or Belgium
• Equipped with lockbox, ventilation grilles and mid-height door handles
• Choice of various RAL colours
  Suitable for storage and transport
• ISO and CSC certified
  

Used shipping containers

• Used in international shipping for approximately 13 years on average
• Checked on:
  Wind and water tightness
  Hinges and locks
• ISO and CSC certified again after approval
• Fully functional for storage and transport
• Optical signs of use possible (such as rust, scratches and dents)

New containers:

• Equipped with a lockbox as standard
• Lock can be ordered optionally
  

Used containers:

• No lockbox unless stated
• Lockbox can be optionally mounted (delivery time will be extended by a few days)
  

Please note: A padlock or disc lock fitted via the seal lip offers limited security.

• New containers: available in selected RAL colours (if in stock)
  
• Used containers: color depends on current stock
  

Spraying in a specific RAL colour is possible at an additional cost.

In that case, the delivery time will be extended by a few weeks.

Yes, this is available as an option during the ordering process.

If you reject the container based on the photos:

• Do you receive photos of an alternative?
• We will cancel the purchase if you also reject this alternative.
• You only pay the costs for the photo option
• The purchase amount will be refunded

Due to safety regulations, free access to the depot is not permitted.

You can choose an inspection appointment when ordering (at additional cost).

The container will then be released and delivery will only take place after your visit.

For individual purchases, the fixed website prices apply. These are market-based and based on prepayment.

For the purchase of multiple containers, you can request a quote via:

info@zeecontainer-discounter.nl

If you are acting as a consumer, you have the right to withdraw from the agreement within 14 days of delivery without stating reasons.

The withdrawal period expires 14 days after the day on which you, or a third party designated by you who is not the carrier, physically takes possession of the container.

Withdrawal must be reported unambiguously and in writing to:

Know How Trading B.V.
Bulkenaarsestraat 1
4708 SK Roosendaal
info@zeecontainer-discounter.nl
010-7600490

Conditions for withdrawal

Use during the cooling-off period

The container may only be inspected to the extent necessary to determine its nature, characteristics, and functioning, comparable to inspection at a physical point of sale.

Use for storage, rental, placement on location, modification, processing, or any other form of commissioning is considered more extensive use than permitted.

Liability for depreciation

If the container has been used more than necessary for inspection, you are liable for the resulting depreciation.

This includes:

• User damage
• Placement damage
• Rust formation due to use
• Structural or cosmetic modifications
• Contamination or loading

Any depreciation will be deducted from the amount to be refunded.

Condition of return

The container must be returned in the same condition as it was delivered, except for normal inspection.

Transport costs upon withdrawal

The costs for return transport are entirely at the buyer's expense.

Return transport must take place via a carrier approved by us.

Refund

Refunds will be made within 14 days after receipt and inspection of the container at our depot, after deduction of:

• Any depreciation
• Return transport costs
• Any additional costs resulting from use

Exclusion of the right of withdrawal

The right of withdrawal is excluded for:

• Business buyers (B2B transactions)
• Containers that have been custom modified or personalized, for example, painted in a specific RAL color or provided with custom work
• Containers that are inextricably connected to the ground or structurally built in after delivery

When in doubt between renting or buying, purchasing can be financially more attractive in the long term.

When renting, the lessor remains the owner of the container. If you decide to purchase after several years, you typically pay the then-current market price, even though you have already paid rent. Furthermore, terminating a rental agreement is often less practical when the container is filled and located on your premises.

Upon purchase, you immediately become the legal owner. This offers, among other things:

• Option for accounting depreciation
• No ongoing rental obligations
• Full control over use and destination

How does the buy-back guarantee work?

We offer you the possibility to submit a buy-back request from 5 years after purchase, at your request.

Important to know:

• Buy-back is not automatic
• Buy-back only takes place after a written request
• We will assess the container at that time for condition and market value
• The buy-back offer is non-binding and not guaranteed in advance

The buy-back price is determined based on:

• The technical and optical condition of the container
• Normal wear and tear from regular use
• Any damage, modifications, or corrosion
• The market value applicable at that time

Containers that have been structurally modified, permanently anchored, or are in poor condition may be excluded from buy-back.

With this arrangement:

• You own instead of rent
• You have the option to sell after a longer period of use
• Your investment remains flexible